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Common Questions

FAQ

What people usually ask before starting. If yours isn't here, just ask.

That's fine, it's usually where things start. Tell us about your business and what you want it to do, and we'll suggest the simplest step, including when nothing needs to be built yet.

It isn't a bot with a list of canned replies. The chat reads your business data, so it can explain products, prices and services in normal language, including questions worded in unusual ways. You can try it with the chat button in the bottom-right corner.

A simple website takes about 2 working days. Larger ones take 1 to 2 weeks. You always get a timeline before work begins.

kqby does. That's what the monthly subscription is: content changes (prices, promos, photos), website check-ups, the AI chat and a monthly report. You're not left alone after handover.

Starter is for businesses just getting started: one complete page, AI chat up to 300 replies a month, one content change a month, a .my.id domain and hosting. Business is for businesses ready to look serious: up to 5 pages, an AI chat that screens leads with up to 1,000 replies a month, three content changes a month, a monthly report in rupiah, your own domain, and Google Maps.

Six months, then you can stop whenever you like. Already have a website from kqby? Move onto a subscription with no setup fee.

The subscription runs for at least 6 months and can be stopped any time after that. When you stop, we switch off the hosting and the AI chat, and you receive all of your website's data in one package, ready to put on another host. We buy the domain for a full year up front; to keep using the address, you can take the domain over by paying for the months your subscription did not cover: (12 − months subscribed) ÷ 12 × the yearly domain price. For example, stopping after 6 months means paying half a year's domain price.

A report reaches you on WhatsApp every month. If you'd rather look for yourself, a dashboard can be set up too.

Yes. Registering or moving your domain, DNS, SSL, and hosting are all taken care of. Options include Rumahweb (Indonesia only), Vercel, Hostinger, or Cloudflare, depending on what you need.

Yes. What you have gets checked first, then fixed, extended, or moved to something newer. You get a clear proposal before anything changes.

See a preview first, free. If it fits, a 50% deposit to start, with the remaining 50% due once the website is live. Bank transfer and Indonesian local cards are accepted.

Through WhatsApp Business, with weekly progress updates while the work is underway.

For websites, mainly React, Next.js, TypeScript, Node.js, and Tailwind. For data, PostgreSQL, plus AWS services when they're actually needed. The tools always follow the need, not the other way around.